Shipping: We ship worldwide. We currently ship with UPS or standard economy mail both with tracking service.

Preparation: After placing your order, we will prepare the product(s) within 1-3 working days and deliver it as a shipment with a tracking number.

Delivery time: Delivery time depends on the distance to the destination country, please note that we ship from Europe.

Estimated delivery times worldwide:
UPS: 3 working days / Economy Mail: 2 weeks

Expected delivery times in Europe:
UPS: 1-3 working days / Economy Mail: 1 week

Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply.
We aren’t responsible for delays due to customs.

How do I track an order? You will get a valid tracking number after we send your order.

How do I get a refund? You have 14 days to return new products. No refunds are possible in the case of ordering a product of a unique size/color/shape or other changes. Refunds are only possible if you return the product in its original packaging, undamaged and without signs of use. The refund is only starting after we have your returned pack and the examination happened. Return shipping costs are borne by the buyer.

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